We'll look at your numbers, show you the specific gaps in your client retention — missed calls, rebooking, reviews — and map out exactly what a fix looks like. You'll leave with a clear picture of what to do, whether you work with us or not.
We walk through your current setup and identify exactly where clients are slipping through the cracks — missed calls, slow follow-up, no rebooking cadence.
We put a dollar figure on the leaks — based on your visit volume, average treatment value, and current drop-off rate. Most practices are surprised.
You'll leave knowing exactly what system changes would plug the leaks — the specific automations, timing, and channels that work for your type of practice.
We'll show you where you stand against the top practices in your area — review velocity, response time, rebooking rates — so you know the real gap.
Pick a time that works — we'll take it from there.
We come in already knowing your market, your competitor landscape, and what's typical for a practice your size. We start by understanding how you're currently handling leads, follow-up, and retention.
We walk through the four places most med spas lose revenue — missed calls, slow follow-up, no rebooking system, and ignored review requests. We put a number on each one specific to your practice.
You leave with a clear picture of what a retention system looks like for your practice — the exact automations, channels, and timing. Whether you build it yourself or let us do it, you'll know exactly what to do.
No. We genuinely prepare for every call. You'll receive real information about your specific practice — not a rehearsed pitch. If Vela isn't a fit, we'll tell you that too.
It's 20 minutes. If you're losing $3,000–$15,000 a month in unlocked revenue, that's probably the highest ROI 20 minutes you'll spend this quarter.
Most practices say that. Most also have a rebooking rate under 35%, response times over 30 minutes, and fewer than 50 Google reviews. We'll show you the actual gaps — you can decide what to do with them.
Nothing. We already have the context we need. Just show up. The call is prep-free on your end.